Refund Policy

Our Refund and return Policy

Welcome to Tranquiltides, where your comfort and satisfaction are our top priorities. We understand that sometimes, despite our best efforts, circumstances may arise that necessitate a refund or return. We’re here to make that process as smooth and hassle-free as possible.

Refund Policy:

1. Booking Deposits:

Any booking deposits made for our accommodations are non-refundable. However, we understand that plans can change, so please contact us as soon as possible if you need to modify your reservation.

2. Cancellation Policy:

In the event of a cancellation made within [X] days prior to your scheduled arrival, a full refund minus the booking deposit will be issued. Cancellations made after this period may be subject to a cancellation fee.

3. Refunds for Services:

If you’ve booked additional services or amenities through Wicks Housing and are dissatisfied with the quality or delivery, please contact us within [X] days of the service date for a refund or resolution.

Return Policy:

1. Merchandise Returns:

If you’ve purchased merchandise from our on-site store and find it unsatisfactory, you may return it within [X] days of purchase for a full refund or exchange. Items must be unused and in their original packaging.

2. Damaged or Defective Items:

In the rare event that you receive a damaged or defective item from our store, please contact us immediately to arrange for a return or replacement. We will cover the cost of return shipping and expedite the process to ensure your satisfaction.

Contact Us

If you have any questions about this Refund  Policy, You can contact us:

Address :

89 PXRQ+PG Pochote, Puntarenas Province, Costa Rica

Reservations:

Call Us: +16472153456
reservations@tranquiltidescostarica.com

Check-In/Out:

Check-in: 3:00 p.m.–10:00 p.m
Checkout before 12:00 p.m

Media Social:

Receive the latest news

Stay in the Loop with Exclusive Updates!

Subscribe to our newsletter and be the first to know about special offers, property updates.